Integrations

Connect Kiotel to the systems your hotel already uses.

Kiotel connects with supported property-management, payment, door-lock, communication, and hotel technology systems to create a more connected guest and operational experience.

We review your property’s technology before launch and configure supported workflows around the systems already in place.

Connected systems
LIVE
Property-management systems
Payment providers
Door locks & room access
Communication tools
Use existing systems

Extend the technology your hotel already operates instead of replacing every platform.

Connect the guest journey

Allow supported information and workflows to move between check-in, payment, access, and support.

Configure by property

Confirm compatibility and requirements around each hotel’s specific technology stack.

Connected Hotel Technology

Bring guest and operational workflows together.

Property management systems

Connect Kiotel with supported PMS platforms to enable configured reservation, arrival, departure, and property workflows.

Payment systems

Support configured guest payment and authorization activities through compatible payment technology.

Door locks and room access

Connect supported lock and access systems to configured room-key or room-access workflows.

Communication systems

Support guest and property communication through compatible phone, messaging, email, or related tools.

Hotel operations systems

Connect with selected technology supporting property operations, reporting, guest requests, and administrative workflows.

Custom and emerging integrations

Kiotel can evaluate additional integration requirements based on the system, available interfaces, business case, security requirements, and implementation scope.

How it works

From technology review to live workflow.

01
Review your technology stack

Kiotel identifies the PMS, payment provider, lock system, communication tools, and other systems involved in the intended workflow.

02
Confirm compatibility

The team reviews available integrations, system versions, account requirements, vendor dependencies, and potential limitations.

03
Configure the workflow

Kiotel connects supported systems and configures the guest and operational process around property requirements.

04
Test before launch

The property and Kiotel test supported scenarios, exceptions, access, and handoffs before the workflow goes live.

Frequently asked questions

What hotel systems does Kiotel integrate with?

Kiotel supports selected property-management, payment, door-lock, communication, and hotel technology systems. Contact Kiotel to confirm compatibility with your property’s current systems and versions.

Does Kiotel replace our PMS?

No. Kiotel works alongside supported property systems to extend guest and operational workflows.

Can Kiotel build a new integration?

Kiotel can evaluate additional integration requirements. Availability depends on the third-party system, accessible interfaces, security requirements, implementation effort, and business case.

How long does an integration take?

Timing depends on the systems involved, existing connectivity, third-party cooperation, property configuration, testing requirements, and workflow complexity.

What does Kiotel need from the hotel?

The property may need to provide authorized system access, vendor contacts, account information, technical documentation, test scenarios, and personnel who can approve the configured workflow.

See whether Kiotel works with your hotel technology.

Tell us which systems your property uses, and we will help assess the appropriate Kiotel configuration.

Book a Demo